1. Object and platform status

SynthCamp is an online marketplace where independent artists publish and sell music releases directly to listeners. Each artist is the seller of record for their own releases and contracts with the buyer through Stripe Connect direct charges. SynthCamp acts as an online platform operator within the meaning of article L. 111-7 of the French Consumer Code, and as a hosting provider within the meaning of article 6.I.2 of the LCEN (loi 2004-575 du 21 juin 2004) for content uploaded by artists.

These terms govern only the platform-user relationship (your access to and use of SynthCamp). The contract of sale is concluded directly between the buyer and the artist. SynthCamp is not a party to that contract. Artists set their own price above the platform-defined floor, choose their own Creative Credits, and may unpublish a release at any time.

Seller status disclosure. Pursuant to article 6.1.b of the Digital Services Act (Regulation EU 2022/2065), each release page and each receipt identifies whether the artist sells as a trader (any seller acting in the course of trade or business: auto-entrepreneur, micro-entreprise, sole proprietor, or any other professional status) or as an individual(occasional sales, no business registration). When the artist sells as a trader, the buyer also sees the trader's tax identification number and tax residency country (DSA art. 6.1.c). Sales by traders are governed by standard consumer-protection rules (French Consumer Code book II). Sales by individuals fall outside those rules to the extent permitted by article L. 221-28 13° (digital content with waiver of the 14-day withdrawal), and refunds in that case are at the artist's discretion via support. By default, every artist who completes Stripe Connect onboarding is presumed to be a trader (the onboarding captures TIN, business address, and KYC sufficient for the presumption). Artists may explicitly switch to individual via the declaration card on /artist/welcome, which is recorded in an internal audit log available on request to the competent authority.

2. Acceptance and amendment

By creating an account or completing a purchase you accept the version of these terms in force on that date. SynthCamp may amend the terms at any time. Changes affecting consumer-facing provisions are notified by email and in-app at least 30 days before they take effect. Changes affecting artist-facing provisions are notified at least 30 days in advance pursuant to article 3.2 of the P2B Regulation (EU 2019/1150). Continued use after the notice period constitutes acceptance.

3. Account

You must be at least 15 years old to create an account (the digital consent age in France). One natural person or legal entity may hold one account. The information you provide must be accurate and kept up to date. Authentication is by magic-link email or Google OAuth. SynthCamp does not store passwords. SynthCamp may suspend or terminate any account that violates these terms, applicable law, or third-party rights, subject to the procedure described in section 9.

4. Artist obligations

• You must own all rights to the music and artwork you upload, or hold a written authorization sufficient to sell streaming access to it on the platform. Sample clearance, featured artist consent, and producer agreements are your responsibility. For listening parties (synchronous group streaming), you specifically warrant that you hold or have cleared the rights of public communication (article L. 122-2 of the French Intellectual Property Code) and the related neighboring rights (article L. 214-1) for the uploaded works.
• Creative Credits disclosure (the per-strata human contributions grid plus any AI tools you declare) must be honest and reflect the actual production process. You warrant the accuracy of every Creative Credit you publish. Knowingly false disclosure exposes you to removal of the affected releases and reversal of associated payouts to compensate misled buyers, in addition to any liability you may incur under article L. 121-2 of the Consumer Code (deceptive commercial practice).
• You must complete Stripe Connect Express onboarding before publishing a release for sale. Without an onboarded Stripe account, releases stay in draft. You must provide SynthCamp with your tax identification number (SIREN for French residents, equivalent national TIN otherwise) for DAC7 reporting under article 242 bis of the French General Tax Code. Collection occurs at onboarding. Private listening parties on draft releases do not require Stripe onboarding because they do not involve a sale. You can host one active private launch party at a time, invite-only via the URL.
• Stripe handles payouts directly to your bank account on the payout schedule you configure with Stripe. SynthCamp deducts a 15% commission on each successful sale at checkout time (application fee on Stripe Connect direct charges).
• You remain solely responsible for declaring and paying your own income tax and social security contributions, and for any VAT due on your sales, except where SynthCamp is required by law to collect and remit that VAT as the platform operator or deemed supplier of the underlying supply, in which case SynthCamp accounts for it on your behalf. Where required by local law you must register as a business (in France: auto-entrepreneur, SARL, or another suitable status).
• You may unpublish a release at any time. SynthCamp will keep prior buyers' streaming access functional for at least 12 months from the unpublish date, by maintaining the encoded copy and serving it under the license granted in section 7.
• Publishing a draft release that has active private listening parties cancels those private parties as part of the publish, and notifies past attendees and "Wait for Release" subscribers by in-app notification and email. You confirm this in a modal before the publish runs.
• Deleting a draft release with active private launch parties or wait subscribers cancels everything and notifies subscribers as above. SynthCamp keeps a small audit row for the deleted release and the cancelled parties (slug or UUID, artist id, timestamp) so stale links redirect to your profile. The audit row contains no listener data and is retained as long as your artist account exists.

4.7. Inter-user licence on ai_crafted works. Any artist publishing a work tagged as purely AI-generated (no human contribution declared in Creative Credits) grants, by signing the upload attestation, a non-exclusive, gratuitous and revocable licence to other SynthCamp users for the sole purpose of inclusion in Launch Parties and Party-Live, and in any similar communal listening feature subsequently operated by SynthCamp under these Terms. This licence is revocable at any time from the artist dashboard with effect within 30 days for new uses. Sessions and compilations in progress at the date of revocation may continue to their programmed end. The licence does not authorise any use outside the SynthCamp platform and confers no right of reproduction, public performance or distribution to other users beyond the features named above. This licence is granted without prejudice to the licence the artist grants SynthCamp under section 7, which already covers communal listening for all releases regardless of their Creative Credits category.

4.8. Anti-duplication policy. SynthCamp operates an automated audio fingerprint system (perceptual hashing) at upload time to prevent the publication of works already present in its catalogue. Re-uploads by the same artist of an audio file already published on their account are blocked automatically. Cross-account fingerprint matches are flagged for human review by the trust and safety team and processed without undue delay. The artist whose upload is blocked or flagged is notified by email with a link to the internal complaint procedure (article 4.10) and may request human review under article 22 of the General Data Protection Regulation. Pending review, the contested release remains in draft and is not visible to listeners.

4.9. Upload metadata scan and contradictory procedure. When processing your upload, SynthCamp runs an automated, indicative check of the embedded metadata, reading the SynthCamp Creative Credits fields and looking for indicators of AI-tool involvement (such as AI-generator names in ID3v2 or other tags) and for the presence of a C2PA content-credentials container where one is included. These checks are presence-based heuristics, not cryptographic verification of signatures or watermarks. Where an indicator appears inconsistent with the Creative Credits you signed (for example AI-tool metadata on a release declared as fully human), the release is placed in pending review and you are notified within 24 hours. The artist has 7 calendar days to respond, correct the Creative Credits or provide explanations. Without satisfactory response within that period, the work is permanently removed and the account may be suspended under section 9. Manifestly illegal content (audio recognised as a copyrighted commercial release ripped from another platform) is removed immediately on the basis of obvious counterfeit, with subsequent notification under article 17 of the Digital Services Act and the right of internal complaint under article 4.10.

4.10. Internal complaint procedure. Any artist subject to a moderation decision under articles 4.8 or 4.9 may contest that decision through the internal complaint procedure described in section 9 (P2B procedure for artist accounts), free of charge and within six months of the decision. The complaint may also be addressed to the SynthCamp DSA contact at [email protected]. SynthCamp acknowledges the complaint promptly and provides a reasoned answer without undue delay, in compliance with article 20 of the Digital Services Act. This procedure is without prejudice to any judicial recourse and to the right of out-of-court mediation under article 12 of the P2B Regulation.

4.11. Honest seller-status declaration. You must answer the trader vs. individual question on /artist/welcome truthfully and update your declaration through SynthCamp support if your status changes (for example registering as auto-entrepreneur after starting as an individual). Knowingly declaring as an individual while operating as a trader is a deceptive commercial practice under article L. 121-2 of the Consumer Code and exposes you to release removal, payout reversal, and the same liabilities as any dishonest Creative Credits declaration under article 4.2.

4.12. Tips. Listeners may send you optional tips, either added to a purchase at checkout or as a standalone payment (from your profile, or on a release the listener already owns). SynthCamp deducts the same 15% commission on tips as on sales (application fee on the Stripe Connect charge). Tips you receive are part of your taxable income and count toward the DAC7 reporting thresholds (article 242 bis of the French General Tax Code); declaring and paying the income tax and social contributions due on them remains your responsibility.

5. Buyer obligations and license

• Payments are processed by Stripe. Once Stripe confirms the charge, the sale is final between buyer and artist, subject only to the refund procedure in section 6.
• Buying a release grants a personal, non-transferable streaming license tied to your SynthCamp account. The license covers streaming for as long as the release is published on the platform and for at least 12 months following any unpublishing by the artist. The license does not include the right to download the master files, to make copies, to resell, to sublicense, to perform publicly, to broadcast, or to synchronize the music with audiovisual content.
• Streaming access is conditional on the platform remaining online. SynthCamp will keep purchased releases accessible for as long as reasonably possible but does not guarantee permanent availability.
• For purchases from professional (trader) artists, digital content is exempt from the 14-day right of withdrawal under article L. 221-28 13° of the French Consumer Code, provided you give prior express consent to immediate execution and explicit acknowledgement of waiver. By accepting these terms when you create your SynthCamp account, you agree to that framework. On each individual purchase from a trader artist, the express per-transaction act is your click on the Buy button: a short notice directly under the button restates that "Buying waives your 14-day withdrawal right (L. 221-28 13°)" as a visible reminder, and the click itself is the affirmative consent to both immediate execution and waiver under that article. The server records a timestamp for each purchase as the audit trail.
• For purchases from individual (non-trader) artists (sellers who declare themselves as private persons rather than registered professionals), the 14-day right of withdrawal does not apply at all: article L. 221-28 13° explicitly carves C2C sales out of the framework. There is therefore nothing for you to waive, and no notice is shown under the Buy button. Refunds for those purchases are at the seller's discretion via SynthCamp support.
• Tips are optional. A standalone tip — sent from an artist's profile, or on a release you already own — is a voluntary payment to support the artist. It unlocks no content, is not a "donation" in the tax sense, and, because it pays for no content, falls outside the refund and conformity procedure in section 6. A tip you add to a purchase at checkout is part of the price of that purchase and follows the same terms as the purchase (sections 5 and 6), including the discretionary refund window.
• Digital content delivered through SynthCamp is covered by the legal guarantee of conformity for digital content under articles L. 224-25-12 to L. 224-25-26 of the French Consumer Code: if the content does not match its description or the reasonable expectations of a consumer (broken encoding, severe playback bug, mismatched track order, etc.) you may request remedy at no charge. Use the contact at section 6 to file a conformity claim.

6. Refunds and conformity

As described in section 5, the 14-day right of withdrawal does not apply to purchases on SynthCamp: either it has been waived through your consent to immediate execution (trader artists, L. 221-28 13° of the French Consumer Code) or it does not apply at all (individual artists, carved out of the right by L. 221-28 13°). SynthCamp nevertheless offers a discretionary refund window of 14 days from the purchase date for technical reasons (for example, broken encoding, severe playback bug). The legal guarantee of conformity (articles L. 224-25-12 to L. 224-25-26 of the French Consumer Code) applies separately and is not subject to this 14-day window. Disagreement with the artistic content of a release is not a valid refund reason.

To request a refund or a conformity remedy, use the in-app form on your Library page or write to [email protected] with your order details. SynthCamp acknowledges the request without undue delay and resolves it as quickly as practicable. Approved refunds are issued via Stripe. The artist commission is reversed accordingly.

You may optionally attach one evidence screenshot (PNG, JPEG, or WebP, up to 5 MB) when filing the request. Uploaded images are re-encoded server-side to strip embedded metadata (EXIF, GPS) and retained for the duration of the moderation review plus an audit window of 12 months from the decision. The screenshot is visible only to the SynthCamp moderation team and to you (it is included in your GDPR data export under article 15). Attachments are not required and never change the outcome of a request.

7. Intellectual property and license to SynthCamp

Artists retain full ownership of the music and artwork they upload. By uploading content, the artist grants SynthCamp a non-exclusive, worldwide, royalty-free license, delimited as follows in compliance with articles L. 131-2 and L. 131-3 of the French Intellectual Property Code:

• Scope: technical reproduction (transcoding to streaming formats including HLS), representation by streaming on the SynthCamp interface and any official affiliated applications, communication to the public including synchronous group streaming during listening parties and Party-Live, whether hosted by the artist or curated by another user within a SynthCamp-operated communal-listening feature (including Discovery Parties), and storage on partner infrastructure (Cloudflare R2, Hetzner-hosted Supabase).
• Duration: for the entire period of publication on the platform, plus a 12-month tail to honor prior buyers' licenses after any unpublishing, plus a CDN cache window of up to 30 additional days for technical purposes.
• Territory: worldwide, restricted only by local law and any geo-block the artist explicitly configures.

The SynthCamp name, logo, design system, and platform code are owned by Heymow Studio. Reproduction, distribution, or derivative use without prior written authorization is prohibited.

To report copyright or trademark infringement, use the guided form at /legal/dmca, which collects the elements required by article 6.I.5 of the LCEN and the DMCA (17 USC §512). Manifestly illegal content is removed promptly on substantiated notice.

7.4. Artist warranty.The artist warrants and indemnifies SynthCamp and its users against any claim by a third party rights holder, society of collective management (SACEM, SCPP, SPPF, ASCAP, BMI, GEMA, PRS, JASRAC, SOCAN, or equivalent) or music publisher relating to the works uploaded. Any such claim entails immediate withdrawal of the affected work and recourse against the artist for any sum, fees or damages incurred by SynthCamp or its users in defence. This warranty survives the termination of the artist's account for the duration of the applicable statute of limitations.

8. Liability

SynthCamp is not liable for the content uploaded by artists, for disputes between buyers and artists about the music itself, or for the artist's own tax obligations on their sales. This does not cover VAT that SynthCamp is required to collect and remit as the platform operator or deemed supplier, which SynthCamp accounts for itself.

Buyers (consumers).Nothing in these terms limits or excludes any liability that cannot lawfully be limited or excluded under French consumer law, including the legal guarantee of conformity for digital content (articles L. 224-25-12 to L. 224-25-26 of the Consumer Code) and the warranty against hidden defects (article 1641 of the Civil Code). For any other technical failure of the platform (downtime, encoding errors, payment routing errors), SynthCamp's liability is governed by the general law of obligations.

Artists (business users).To the extent permitted by law, SynthCamp's aggregate liability towards an artist for technical failures of the platform is limited to the total amount of commissions retained on that artist's transactions during the 12 months preceding the incident. Nothing in this paragraph limits liability for gross negligence, willful misconduct, or any liability that cannot be limited under French law.

9. Suspension, termination, and complaint procedure

You may delete your account at any time from the settings page or by writing to [email protected]. Streaming access to releases purchased before deletion is lost when the account is removed. SynthCamp may suspend or terminate any account in case of breach of these terms, fraud, manifestly illegal content, or legal requirement.

Artist accounts (B2B). Pursuant to articles 4 and 11 of the P2B Regulation (EU 2019/1150), SynthCamp distinguishes:

• Immediate suspension or termination, without prior notice, in case of fraud, manifest infringement (in particular substantiated copyright takedown), or compliance with a binding legal request.
• Ordinary termination, with at least 30 days written notice and a statement of reasons sent to the contact email on file.
• Internal complaint procedure: you may contest any suspension or termination by writing to [email protected] with the subject line "P2B complaint". SynthCamp acknowledges the complaint promptly and provides a substantive answer without undue delay.
• Out-of-court mediation under article 12 of the P2B Regulation: the following mediators are designated for disputes that cannot be resolved by the internal complaint procedure: Centre de Médiation et d'Arbitrage de Paris (CMAP), 39 avenue Franklin D. Roosevelt, 75008 Paris, cmap.fr; and Mediation Centre of the WIPO Arbitration and Mediation Center, 34 chemin des Colombettes, 1211 Geneva, Switzerland. Engaging these mediators is voluntary and without prejudice to judicial recourse.

Buyer accounts (B2C). Ordinary termination by SynthCamp is preceded by at least 15 days notice unless the termination is grounded on fraud, manifestly illegal content, or compliance with a binding legal request. In all cases, pending payouts are released to the artist subject to Stripe's standard rules.

10. Content moderation and notification (DSA)

As a provider of intermediary services within the meaning of Regulation (EU) 2022/2065 (Digital Services Act), SynthCamp publishes the following information. The upload-time moderation procedures described in articles 4.8 (anti-duplication) and 4.9 (metadata scan and contradictory procedure) form part of SynthCamp's content moderation framework and are aligned with the statement-of-reasons obligation set out in article 17 of the Digital Services Act.

• Single point of contact (articles 11 and 12 DSA) for authorities and recipients of the service: [email protected]. Communications are accepted in French and English.
• Notice and action mechanism (article 16 DSA): any person may notify allegedly illegal content using the form at /legal/report. Copyright-specific takedown notices remain available at /legal/dmca.
• Statement of reasons (article 17 DSA): when SynthCamp restricts the visibility, removes, suspends, or terminates content or an account on illegality grounds, the affected user receives a clear, specific, and reasoned statement covering the type of restriction, the facts relied upon, the legal basis, and the available redress channels.
• Internal complaint-handling system (article 20 DSA): any user subject to a moderation decision may contest it by replying to the statement of reasons or writing to [email protected]. Complaints are processed without undue delay.
• Transparency report (article 15 DSA): SynthCamp publishes an annual report covering moderation actions taken, notices received, and complaint outcomes. The report is available on the support page from January each year.
• AI Act compliance (Regulation (EU) 2024/1689, article 50): because the SynthCamp catalogue is overwhelmingly AI-related, every release carries machine-readable AI provenance metadata embedded in the streaming and preview audio assets (article 50 § 2) and a user-facing Creative Credits badge on the release page, the pre-purchase popover, and any embed (article 50 § 4). Implementation details are described on the dedicated AI transparency page.

11. Consumer mediation

Pursuant to article L. 612-1 of the French Consumer Code, SynthCamp designates the following consumer mediator:

• CM2C (Centre de la Médiation de la Consommation de Conciliateurs de Justice), 14 rue Saint-Jean, 75017 Paris, France, cm2c.net.

You may refer a consumer dispute to CM2C free of charge after first attempting to resolve it directly with SynthCamp via the contact in section 6, and within one year of that initial complaint.

12. Applicable law and jurisdiction

These terms are governed by French law. The choice of French law does not deprive a consumer who has their habitual residence in another European Union Member State of the protection afforded by the mandatory provisions of the law of that Member State, in accordance with article 6 of the Rome I Regulation (EC 593/2008).

Any dispute arising from the interpretation or performance of these terms falls under the exclusive jurisdiction of the courts of Paris, subject to any mandatory consumer protection rule giving a consumer the right to bring proceedings before the courts of their place of residence (Brussels I bis Regulation, EU 1215/2012, articles 17 to 19).

Before going to court, consumers may use the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr or refer to CM2C as set out in section 11.